Reception & Administration Support Apprentice

• Data processing of customer information, maintaining client confidentiality at all times
• Regular use of telephone systems for liaison with staff and customers
• You will support the daily readiness of the office facilities, classrooms and computer rooms
• Meeting/greeting customers and supporting the main reception and administration areas as required
• Providing general support to the operations team and management as required
• Support with implementation and daily administration of centre Health & Safety procedures
• Ensure public noticeboards, first aid signs, safeguarding contacts, and visitor posters remain clean, current and visible
• Monitor daily levels of stationery and office supplies, submitting restock requests to keep the front of desk and staff room supplied

• Full Business Administrator Standard - Level 3
• On the job training/support in the workplace as necessary
• Remote training every month backed up by regular site visits
• College attendance/support available monthly if required
• Employer to offer dedicated training time to support off-the-job training requirements

Possibility of progression options including full-time employment or a further qualification opportunity for the right candidate, upon successful completion of the level 3 apprenticeship.

Due to the nature of the employment the successful candidate will have to sign a confidentiality agreement as part of the employment start process and will be discussed at interview.

At FOCUS Training, we work with learners and regional employers to develop technical, professional, and personal skills that launch careers and build businesses.