Business Administrator Apprentice

• Document existing administrative processes, including those using Xero accounting and Atera remote monitoring and management software.
• Carry out and maintain the processes once documented, following agreed procedures accurately.
• Support the sales team with presentations, documents and other administrative tasks.
• Assist the accounts function with invoicing and following up outstanding payments.
• Obtain supplier quotations and source IT equipment as required.
• Answer and make professional telephone calls, handle customer and supplier enquiries and arrange appointments.
• Help manage and update the company’s social media presence.
• Maintain accurate records, organise documents and support other general office administration.
• Work carefully and check details to support reliable customer service.

Work towards the Business Administrator Level 3 Apprenticeship Standard with Rochdale Training. Work-based training will develop administration, communication, IT, organisation and professional skills. Training will be delivered on-site at your employer.

The company is creating this position to support its growth, with the intention that the successful candidate can develop into the administrative role. Permanent employment and further progression: offered to candidates who excel in the apprenticeship.

Xcede IT Ltd is a Rochdale-based Managed Service Provider (MSP), offering technical advice, managed IT support and related services to businesses across the North West. As the company grows, it is looking for an apprentice to take ownership of essential administration currently handled by sales and technical colleagues. Accuracy matters: reliable administration helps Xcede deliver the high standard of service its customers depend on.