IT Support Technician Apprentice – Isuria – East Yorkshire, HU13 0DZ – – 37.5hrs/w

This is an exciting opportunity for someone with a genuine interest in technology who wants to develop their skills, gain valuable hands-on experience and work towards a recognised IT qualification while earning a salary.

Working alongside our experienced IT team, you will gain exposure to a wide range of technologies, systems and day-to-day IT operations, helping to keep our business running smoothly.

What will you be doing?

As an IT Apprentice, you will be involved in a variety of tasks, including:

• Providing first-line IT support to colleagues, both in person and remotely.
• Assisting with the setup, installation and maintenance of computers, laptops, printers and other IT equipment.
• Troubleshooting hardware, software and network issues.
• Supporting users with Microsoft 365, Windows and other business applications.
• Helping manage user accounts, permissions and IT equipment.
• Assisting with IT projects, system upgrades and improvements.
• Learning about networking, cybersecurity and IT infrastructure.
• Working alongside the IT team to deliver reliable and effective IT services across the business.

Essential skills, characteristics and experience

You don't need previous IT experience — we're looking for someone with the right attitude and a willingness to learn.

Ideally, you'll have:

• A genuine passion for IT and technology.
• Good problem-solving skills and an interest in understanding how things work.
• Strong communication skills and a friendly, helpful approach.
• A willingness to learn new skills and take on challenges.
• Good organisational skills and attention to detail.
• The ability to work independently and as part of a team.

During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communications Technician qualification.

The training covers the following core occupational duties:

https://skillsengland.education.gov.uk/apprenticeships/st0973-v1-2

This is a permanent position.

It is a requirement to have five GCSE 9-4 grades or equivalent (including English and Maths) to apply for this type of apprenticeship. If you do not have these grades but have completed numeracy and literacy Key Skills/Functional Skills at level two you may also apply for these apprenticeships.

You must meet the following eligibility criteria to apply for the role:

• Have been a UK/EEA resident for the last 3 years
• Hold valid residency status
• Have the right to work in the UK

• A competitive apprentice salary.
• Full training and support from an experienced IT team.
• The opportunity to work towards a recognised IT qualification.
• Hands-on experience with real business IT systems and technologies.
• Opportunities to develop your technical knowledge and build a long-term career in IT.
• A friendly and supportive working environment.

Isuria is a UK-based agricultural business, established in 1996 as Yorkshire Feedstuffs and built on strong foundations in commodity trading.