Export Logistics & Administration Apprentice
Edmund Bell · Rochdale, OL16 4NG
Business administrator (level 3)
An opportunity to develop your administration skills in a busy office. Supporting Export Account Managers, you will prepare weekly customer reports, track orders, book collections and assist with sales administration. You will communicate with customers, managers and logistics partners to keep orders moving and information accurate.
The work
- Prepare and send weekly customer reports, including back-order reports, packing lists and shipment tracking updates.
- Send weekly back-order reports to agents and Business Development Managers (BDMs).
- Review the Date Change Report daily and update customers on delayed back orders.
- Request shipping quotations from carriers.
- Book collections, including daily DHL pickups and K&N trailers.
- Liaise with DHL, K&N, UPS and other carriers for live shipment information.
- Prepare DHL collection paperwork and daily K&N trailer invoice documentation.
- Log VIP customer shipments with K&N for follow-up and KPI tracking.
- Order DHL and UPS stationery and create customer-specific shipping labels.
- Arrange parcel dispatches for other departments.
- Help Internal Account Managers log sales opportunities and create and send quotations.
- Release back orders and follow up with the warehouse on outstanding orders.
- Attend monthly KPI meetings with the line manager and take part in regular training.
Training
Business Administrator Level 3 Apprenticeship with Rochdale Training, combining workplace experience and training. Apprenticeship standard delivered on site at the Employer premises.
Training provider: ROCHDALE TRAINING ASSOCIATION LIMITED
What you come out with
The role provides experience across export logistics, customer account support and administration.
What they are looking for
- Organisation skills
- Problem solving skills
- Team working
- Creative
- Initiative
- Patience
Qualifications
- Essential · GCSE English 4
- Essential · GCSE Maths 4
- Desired · GCSE Business Studies Pass
The employer
Edmund Bell is an employer based in Rochdale. This full-time, office-based apprenticeship supports its export operations, working closely with Export Account Managers, customers, shipping carriers and the warehouse. The apprentice will help ensure that orders, reporting and deliveries are coordinated accurately and customers are kept informed.
Workplace
- Kingsway Business Park, Edmund Bell Unit E 1 a John Boyd Dunlop Dr, Rochdale, OL16 4NG