Business Administration Apprentice

This is an opportunity to gain hands-on experience in a busy office environment while working towards a nationally recognised Level 3 Business Administrator qualification. 

You will be involved in a wide range of activities, including customer service, sales administration, project coordination and general office support. 

As your knowledge and confidence develop, you will also receive training in our specialist fire suppression systems, allowing you to assist with technical designs and quotations. 

You will work closely with our directors, office team and engineers, gaining an understanding of how a specialist construction business operates. 

Your duties will develop throughout the apprenticeship and will include: 

Customer Service & Sales Administration 

• Answering incoming telephone calls and responding to customer enquiries. 
• Recording and managing new enquiries using our internal systems. 
• Contacting customers to obtain drawings, plans and project information. 
• Assisting with the preparation of quotations and customer proposals. 
• Following up outstanding quotations and missing information. 
• Maintaining accurate customer records. 

Project Coordination 

• Assisting with booking site surveys and installation appointments. 
• Liaising with customers, engineers and suppliers. 
• Updating our internal project management HUB. 
• Helping prepare job sheets, certificates and project documentation. 
• Supporting the coordination of installation schedules. 

Technical & General Administration 

• Learning how our fire suppression systems operate. 
• Receiving training in basic system design and drawing software. 
• Assisting with preliminary designs under supervision. 
• Preparing and organising technical documents. 
• Supporting purchasing, stock control and general office duties. 
• Assisting with basic workshop preparation when required. 

You will complete your apprenticeship with MidKent College, with attendance to their Maidstone campus, where required. 

After completion of the apprenticeship, roles such as Project Co-ordinator, Project Manager, Accounts, etc may be suitable. Our last two apprentices in this role have since progressed onto permanent, full-time roles in the business. 

Mistek Limited is an established and growing fire protection company based in Medway, Kent. We specialise in the design, supply and installation of residential fire suppression systems, including water mist and sprinkler systems. 

We work with homeowners, architects, developers and construction companies across the UK, providing specialist fire safety solutions.