Business Administration Apprenticeship

The Apprentice will support the smooth running of the school office while developing practical business administration skills. Duties will include:

• Answering and transferring telephone calls and taking messages
• Making telephone calls to parents and external agencies
• Managing appointments and diary bookings
• Preparing meeting rooms and refreshments
• Taking notes at meetings, including pupil forums and school council meetings
• Typing letters, emails and other correspondence
• Preparing information packs for prospective parents
• Filing, photocopying, scanning and shredding documents
• Receiving and distributing deliveries
• Providing general administrative support to staff, pupils and families
• Maintaining confidential records in line with school procedures

General:

• To participate in the performance and development review process, taking personal responsibility for identification of learning, development and training opportunities in discussion with line manager
• To comply with individual responsibilities in accordance with the role, for health and safety in the workplace
• Ensure that all duties and services provided are in accordance with the School’s Equal Opportunities Policy
• The Governing Body is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment
• The duties above are neither exclusive or exhaustive and the post holder may be required by the Headteacher to carry out appropriate duties within the context of the job, skills and grade

Training opportunities will include completing a Business Administration Apprenticeship, developing customer service, communication, IT and organisational skills, and gaining experience within a busy educational setting. The candidate will also have a willingness to work towards a GCSE Grade 4/C in English and Maths if not already achieved. Basic IT skills and experience of using email and Microsoft Office applications is also desirable. 

Other important information:

• This role is based at the school site
• Normal working hours will be agreed at appointment and are expected to be Monday to Friday during school operating hours
• The post holder may occasionally be required to attend training sessions or meetings as part of their apprenticeship programme
• The school is committed to safeguarding and promoting the welfare of children and young people. An enhanced DBS check will be required
• The successful candidate will work towards a recognised apprenticeship qualification whilst receiving on-the-job training and support

Our blended approach means that our programmes are flexible and enable you to experience a range of learning and support opportunities in a variety of formats such as online or at a local ACL centre. You will have a dedicated tutor who you will meet (online or face to face) once a month who will guide you through your apprenticeship and prepare you for your End Point Assessment.

Reviews of progress are carried out every 12 weeks with the learner, their line manager and the tutor. Additional workshops and seminars will be available to all learners to support additional learning.

This apprenticeship is a great first step towards a rewarding career in administration and education. On successful completion, you could:

• Gain a nationally recognised Business Administration qualification
• Develop valuable skills in communication, organisation and customer service
• Build experience working in a busy and supportive school environment
• Progress into roles such as School Administrator, Receptionist or Administrative Assistant
• Access further training and development opportunities
• Progress onto a higher-level apprenticeship or further qualifications
• Develop skills that are transferable across a wide range of careers and sectors
• Potentially secure a permanent role within the school or wider education sector

This role offers an excellent opportunity to earn while you learn, gain real workplace experience and make a positive difference to the lives of children and young people every day.

Passing a Child and Adult Barred DBS.

Glenwood School is a thriving special school dedicated to supporting children and young people with a wide range of complex learning, communication, physical and medical needs.

Working across our welcoming and inclusive school community, you will support a team of committed professionals who are passionate about helping every pupil achieve their full potential. We work closely with families, external agencies and healthcare professionals to provide outstanding education, care and support.

As an Apprentice, you will become part of a friendly and supportive office team at the heart of the school. This is a unique opportunity to gain valuable workplace experience while making a real difference to the lives of children and young people every day.

Supportive and inclusive working environment
Opportunity to work alongside experienced professionals
Make a positive impact on pupils and their families
Gain hands-on experience in school administration
Learn new skills while earning a recognised qualification
Excellent training and development opportunities
The school is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment.