Global Equipment Logistics (GEL) Apprentice
DHL GLOBAL FORWARDING (UK) LIMITED · Purfleet Bypass, RM19 1NA
International freight forwarding specialist (level 3)
You'll develop towards becoming a Container Fleet Operator within DHL Global Forwarding, supporting the management of our Shipper Owned Container (SOC) fleet across a global network. You will learn how to coordinate container movements, manage equipment utilisation, liaise with depots and overseas offices, and our requirements worldwide.
The work
- Develop relationships with customers (internal/external)
- Ensure all customer enquiries are responded to promptly and professionally
- Managing the GELCAB system for owned fleet management and SOC container movements
- Maintaining container specifications and image databases for the owned fleet
- Communicating equipment availability across the Hillebrand network
- Responding to network enquiries in a timely and professional manner
- Coordinating with Operations Managers, Team Leaders and the SOC team to maximise fleet efficiency
- Managing on-hire and off-hire activity and ensuring timely communication to the network
- Reviewing damage estimates and approving or disputing costs as appropriate
- Maintaining accurate fleet diary records
- Managing fleet projects from initiation through to completion
- Liaising with container depots regarding gate movements, inspections and damage reports
- Issuing seaworthy certificates and equipment releases as required
- Producing weekly fleet management reports for operational leadership teams.
Training
On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.
Internal systems training will be provided by the employer.
Training provider: SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
What you come out with
The apprenticeship will initially be a 24 month Fixed Term Contract (FTC), with the aim that apprentices either move onto a further apprenticeship or a permanent role within the business – subject to a suitable vacancy being available and in line with the selection process for the role.
What they are looking for
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Number skills
- Team working
Qualifications
- Essential · GCSE English Minimum Grade C or 4
- Essential · GCSE Maths Minimum Grade C or 4
Things to consider
Note: This role will have either the International Fright Forwarder L3 or Business Administrator L3 apprenticeship attached to it.
Pay extras and benefits
- 25 days of annual leave + bank holidays.
- Access competitive package of voluntary benefits including retail, entertainment, gym membership, cycle to work scheme, contribution to eye care costs, and many more discounts
- Pension scheme which includes life assurance
£15,600 a year
The employer
DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.
Workplace
- Unit 2, Queen Elizabeth Distribution Park, Purfleet Bypass, Essex, RM19 1NA