People, Culture & Workplace HR Apprentice

This role will involve responding to day-to-day HR queries, while supporting a variety of HR processes that range from routine administrative tasks to more complex matters. These responsibilities span the entire employee life cycle – from recruitment through to retirement. You will also be expected to maintain accurate records using HR systems, provide relevant HR information to employees and stakeholders, and collaborate with teams across the organisation to support and implement HR-related changes.

Your Key Responsibilities:

1. Support recruitment activity, including coordinating recruitment processes and helping to provide a positive experience for candidates and hiring managers.
2. Assist with key People Operations activities and queries, helping to ensure employee information and changes are processed accurately and efficiently through great customer service and accuracy.
3. Support the production, checking and analysis of people data to help colleagues and leaders understand our workforce and make informed decisions.
4. Assist with implementing and improving our people technology offer, helping colleagues utilise best in class tools to resolve their queries, including AI.
5. Assist with employee relations activity, including preparing information and documentation and supporting the effective management of cases, while assisting with reviewing and updating people policies.
6. Support the delivery of learning and development activities, including coordinating learning opportunities and maintaining relevant information and records.
7. Contribute to the delivery of Ofcom’s early careers programmes, supporting activities across attraction, recruitment and programme delivery.
8. Help prepare communications, guidance and other resources that make People and Culture processes easier for colleagues and managers to understand and use.
9. Contribute to projects and initiatives across People, Culture & Workplace, taking responsibility for agreed activities and seeing them through to completion.

We support apprentices to continue their careers at Ofcom, subject to good performance and role availability. 

Benefits are an important part of what makes up reward packages at Ofcom and includes: £1,000 Flex Allowance, private medical insurance, 8% employer pension contributions, 26 days annual leave and annual health screening. We also offer a discretionary annual bonus, based on organisation-wide performance.

As the UK’s communications regulator, we’re delivering vital work that helps keep the UK connected and shapes the future of how we’ll stay connected with each other. Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. We’re also taking on the challenge of making the online world a safer place. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.