Compliance Apprentice
Office of Communications (Ofcom) · London, SE1 9HA
Regulatory compliance officer (level 4)
In this role you will help protect consumers, promote competition and support a safer life online, playing a role in the delivery of the team’s enforcement activities. You will contribute to complex investigations, developing expertise in areas such as telecoms, post, online safety, broadcasting and network security & resilience.
The work
The role involves supporting the work of the enforcement team by:
1. Working on enforcement cases e.g. drafting background notes, attending meetings, reviewing existing rules, carrying out research;
2. Providing ideas and suggestions on enforcement cases and recommendation papers;
3. Collecting and analysing sources of evidence such as mobile phone roaming complaints data (when customers are charged large amounts for using their phones while abroad);
4. Talking to and engaging with external companies;
5. Building relationships with colleagues across Ofcom;
6. Delivering presentations at internal meetings;
7. Writing notes of external meetings.
8. Other ad hoc tasks as required.
What you come out with
We support apprentices to continue their careers at Ofcom, subject to role availability and good performance.
What they are looking for
- Communication skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Team working
- Initiative
Qualifications
- Essential · GCSE Maths and English Language 4 and above
- Essential · A Level Any 3 or above
Pay extras and benefits
Benefits are an important part of what makes up reward packages at Ofcom and includes: £1,000 Flex Allowance, private medical insurance, 8% employer pension contributions, 26 days annual leave and annual health screening. We also offer a discretionary annual bonus, based on organisation-wide performance.
£25,662 a year
The employer
As the UK’s communications regulator, we’re delivering vital work that helps keep the UK connected and shapes the future of how we’ll stay connected with each other. Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. We’re also taking on the challenge of making the online world a safer place. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.
Workplace
- Riverside House, 2A Southwark Bridge Road, London, SE1 9HA