Apprentice Scheduler
AXIS EUROPE LIMITED · Location to be confirmed
Business administrator (level 3)
Becoming an apprentice at AxisCLC is an excellent opportunity to gain practical experience and training. You will work alongside experienced colleagues, whilst learning on the job. You will be expected to attend school/college once a week as part of your apprenticeship.
The work
We are looking for a confident and motivated Apprentice Scheduler to join our Mechanical and Electrical (M&E) team, working towards a Level 3 Business Administration qualification through college. You will play an important role in coordinating responsive repairs, arranging appointments between engineers and tenants, and helping ensure repair works are scheduled efficiently. You will receive training on our systems and processes while developing your scheduling, communication and administrative skills. You will attend college one day per week, with the remaining working days spent gaining practical experience and supporting the M&E team.
What You’ll Deliver
- Coordinate responsive repair appointments between M&E engineers and tenants, helping ensure work is scheduled efficiently.
- Arrange and reschedule engineer visits in response to changing repair requirements and availability.
- Communicate with engineers, tenants and colleagues to confirm appointments and provide updates on repair works.
- Support the coordination of incoming repair requests, helping the team manage priorities and keep jobs progressing.
- Update job management systems and databases to maintain accurate repair records and appointment details.
- Follow up on scheduled jobs and outstanding appointments to help minimise delays.
- Respond to routine scheduling queries and escalate issues to the appropriate team members when needed.
- Maintain clear records of communications, bookings and changes to repair schedules.
- Work collaboratively with the M&E team to support the smooth delivery of responsive repairs.
Training
You will attend college one day per week (virtually) working towards the Level 3 Business Administration standard.
The course is held on-line, one day per week.
Training provider: CROYDON COLLEGE
What you come out with
Opportunity for permanent work on successful completion of apprenticeship.
What they are looking for
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Logical
- Team working
Qualifications
- Essential · GCSE English 4 and above
- Essential · GCSE Maths 4 and above
Things to consider
You should have 5 GCSEs, including Maths and English at grade 4 or above.
The employer
Axis CLC is a national property maintenance and compliance partner, backed by over 110 years of combined experience and operating from 23 offices across the UK. Together, our divisions employ more than 2,500 people and support over 400 clients nationwide, delivering essential property repairs, maintenance, refurbishment, decarbonisation and building safety services that keep homes and public buildings operating at their best. Each year we complete over 400,000 repairs, helping to keep tenants safe, properties performing and owners fully compliant.