Business Administration Apprentice
HYDRASUN LIMITED · Location to be confirmed
Business administrator (level 3)
The Technical Sales Apprentice will support the Customer Service and Sales teams whilst working towards a recognised apprenticeship qualification. The role provides the opportunity to develop knowledge of technical products, customer service, sales processes and business operations within the engineering and industrial supply sector.
The work
- Assist in responding to customer enquiries in a professional, accurate and timely manner.
- Support the preparation, submission and follow-up of quotations under supervision.
- Develop an understanding of customer requirements and assist in identifying appropriate products and solutions.
- Support the processing and management of customer orders from receipt through to delivery and invoicing.
- Build and maintain positive working relationships with customers, suppliers and internal departments.
- Assist in handling and resolving customer complaints, escalating issues where appropriate and ensuring a positive customer experience.
- Maintain accurate customer records, correspondence and documentation.
- Support the team in achieving enquiry response times and order fulfilment targets.
- Learn how to identify opportunities to provide additional products and services that add value to customers.
- Deliver a professional, proactive and customer-focused service at all times.
What you come out with
Upon successful completion of the Level 3 Business Administrator Apprenticeship, there may be the opportunity to secure permanent employment, depending on business needs and available vacancies at the time.
What they are looking for
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
- Initiative
Qualifications
- Essential · GCSE English 4
- Essential · GCSE Mathematics 4
Pay extras and benefits
Pension Plan
Increase to Annual Leave with service
Life Assurance
Private Medical Cover
Permanent Health/Income Protection Insurance
Company enhanced Maternity & Paternity Pay
Electric Vehicle Leasing Scheme
EAP & other Health and Wellbeing programmes
£16,263 a year
The employer
We are a leading international provider of integrated fluid transfer, power and control products to many different sectors worldwide. As part of D2Zero, Hydrasun applies experience, knowledge, and insights for a new energy future.
Our core principles of engagement, accountability, communication and teamwork are cornerstones of our culture and guide us in our work. The right results stem from the right behaviours. Our people are empowered to make change happen. For the benefit of our customers, our industry, our clean energy future.
Our HQ is based in Aberdeen, Scotland with operations throughout the UK and a presence in strategic locations across Europe, Asia, the Middle East, Africa, the USA and South America.