Apprentice Delivery Support Officer
Solihull Metropolitan Borough Council · Location to be confirmed
Business administrator (level 3)
To assist the Delivery Team in Employment and Skills with appropriate administrative duties and help to deliver services in its main office (Chelmsley Wood Town Centre), the role will comprise reception duties, administration for the Delivery Team and supervision of daily work plans for supported staff in the service.
The work
- To provide reception duties for Solihull Works (Chelmsley Wood Town Centre)
- To support the Lead Officer (Supported Internships) providing administrative support to help move events, meetings and actions forward to help deliver the internship programme in Solihull
- To help manage the work plans of supported staff (Learning Difficulties) that are working in Employment & Skills, provide help to deliver and support on the job and help out with technical issues such as IT equipment set up or failure
- To maintain IT and paper-based monitoring and compliance systems in accordance with the needs of the team and appropriate to the level of the role
- To support Outreach and Engagement to deliver One Front Door, referral sign up for Employment & Skills Team and partners to provide support to residents
- To assist in the running of the centre providing requirements to ensure daily running and responding to internal / external requests for information
Training
Monthly workshops will be held at the workplace.
Training provider: COVENTRY AND WARWICKSHIRE CHAMBERS OF COMMERCE TRAINING LIMITED
What you come out with
There is no guarantee of a permanent role at the end of the apprenticeship but you will be able to apply for any internal vacancies.
What they are looking for
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
Qualifications
- Essential · GCSE English C or above
- Essential · GCSE Maths C or above
The employer
Here at Solihull Council we want to ensure that all our citizens have an equal chance to share in Solihull’s success. We do this by putting our customers at the heart of everything we do. We recognise that our employees are the key factor in achieving our vision. As such, we are always on the lookout for talented individuals, who want to make a real positive difference to people’s lives and can help us to continue building on our success.