Apprentice – Service Industries
Waltham Forest College · Location to be confirmed
Business administrator (level 3)
You will support the administrative functions of the department, including a range of general administrative duties to ensure the smooth running of operations.
The work
To complete an appropriate apprenticeship standard:
- To promote the highest possible standards in customer care, equal opportunities and health and safety practices for the benefit of learners and the wider community served by the College.
- To be responsible for the day-to-day operational running of the Service Industries Department
- To regularly liaise with stakeholders to promote services to maximize income targets.
- To deal with stakeholders, parents and students, enquiries.
- To safeguard and promote the welfare of children, young people and vulnerable adults derved by the college.
- To co-ordinate the monitoring and control of stock.
- To assist in processing purchase orders and invoices for goods and services.
- To carry out reconciliation duties involving the use of the college Finance Systems spread sheet.
- To promote sales of retail stock.
What you come out with
As an apprentice, I hope to progress into a permanent role within an outstanding college, continue developing my skills, and take on greater responsibilities in my career.
What they are looking for
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
Qualifications
- Essential · GCSE Maths & English Grade C or 4 above
Things to consider
Passing a Disclosure and Barring Service (DBS) check.
Pay extras and benefits
We offer the opportunity to help develop your skills and knowledge in a friendly team environment, plus a range of benefits including a career average pension scheme, employee assistance programme, enhanced sick pay, NUS Employee discount, free onsite parking, cycle to work scheme and Sodexo benefits scheme.
£18,267 a year
The employer
Waltham Forest College has been rated ‘Outstanding’ by Ofsted following its most recent inspection and has distinguished itself as one of only a small number of General Further Education Colleges across the country to achieve the prestigious ‘Outstanding’ rating.
Waltham Forest College has been named one of The Sunday Times Best Places to Work 2025, a testament to its exceptional employee experience and organisational culture. Survey results revealed staff engagement and confidence in leadership to be significantly above the national average, underlining the College’s focus on wellbeing, inclusivity, and professional growth.
Ranked in the top 5% of GFE colleges nationally for student achievement, Waltham Forest College continues to be an aspirational destination for learners. With state-of-the-art industry-standard facilities, a dedicated and expert teaching team, and a strong network of employer partnerships, the College ensures students are future-ready and equipped for success.