Digital Business Administrator Apprentice
East Kent College · Location to be confirmed
Administration assistant (level 2)
Working as part of the Digital Services team, you will support digital business operations by maintaining records, assisting with service management processes, coordinating with stakeholders, supporting administrative tasks, and contributing to the continuous improvement of digital systems and services across the organisation.
The work
- Supporting Digital Services with purchasing activities, including procurement requests, supplier coordination, purchase order processing, invoice tracking, and ensuring compliance with organisational procurement policies
- Supporting Digital Services in the administration of work orders, including the creation, tracking, updating, and closure of work orders, ensuring accurate record keeping, timely processing, and effective coordination with internal teams and external suppliers
- Support Digital Services in the development, maintenance, and continuous improvement of knowledge base articles for use within the helpdesk system, ensuring documentation is accurate, accessible, and aligned with service management processes
Training
- Training is mainly delivered through monthly virtual classroom sessions and workshops, supported by one-to-one online sessions with a specialist tutor
- Apprentices also complete workplace learning, shadowing and mentoring as part of their role
Training provider: EKC GROUP
What you come out with
- Possibility of securing a permanent position within EKC Group
What they are looking for
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Number skills
- Logical
- Team working
- Creative
- Initiative
Qualifications
- Essential · GCSE English 4
- Essential · GCSE Maths 4
Things to consider
- Passing a DBS check
- There may be possibility to travel to other EKC sites for meetings
The employer
EKC Group is one of the largest education and training providers in the South East, supporting thousands of learners, apprentices and employers across Kent each year. The Group is made up of a number of colleges, training businesses and commercial enterprises, all working towards a shared goal of transforming lives through learning.
Joining EKC Group means becoming part of an organisation that values innovation, collaboration and making a positive difference to local communities through education and skills development.