Apprentice Hire Controller
PEAK PLATFORMS LIMITED · Location to be confirmed
Hire controller (plant, tools and equipment) (level 2)
A Hire Controller manages the day-to-day rental of plant, tools, equipment, or machinery to commercial and domestic customers. They sit at the center of depot operations, acting as the main link between clients, sales teams, drivers, workshop technicians, and branch management.
The work
Managing Orders & Enquiries:
- Answer inbound phone, email, and walk-in requests for equipment rentals, prepare quotes, and convert inquiries into hire contracts
Logistics & Scheduling:
- Coordinate equipment deliveries and collections with drivers and site teams to ensure machinery arrives and leaves on time
Customer Service & Pricing:
- Negotiate rental rates, offer technical advice on equipment suitability, handle complaints, and process billing, invoicing, and contract extensions
Training
- The training will be during hours on the job based in the office
- No need to travel to a college etc.
Training provider: TRAVIS PERKINS PLC
What you come out with
- Senior Hire Controller
- Team Leader
What they are looking for
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Logical
- Team working
- Initiative
The employer
Peak Platforms are a specialist equipment hire business, offering a wide range of Low Level Access, Powered Access, Tower, Plant, Skips and Accommodation/Welfare hire throughout the UK. A customer-first approach focused on delivering the best possible end-to-end hire for customers across several sectors, including Mechanical and Electrical, HVAC, Fire Protection, Maintenance, Facilities Management, Door Systems, Shop fitting, Signage, Painting and Decorating, Dry Lining, Partitioning, Racking. A friendly and knowledgeable team offer no obligation advice across long opening hours, ensuring we are always on hand to support you when required. We offer competitive rates of hire and are adept at turning around same day and next day services.