Hospitality Team Member Apprentice
The Kaffee · GILLINGHAM, SP8 4PY
Food and beverage team member (level 2)
Join our family-run speciality coffee shop in Gillingham. You'll learn to make great coffee, look after our customers, help with brunch and gelato, and keep the café running smoothly, all while working towards a Level 2 Hospitality Team Member qualification.
The work
- Learning to make espresso-based drinks to our house recipes, including milk texturing and latte art.
- Taking orders and payments on the till and giving every customer a warm, friendly welcome.
- Serving food and drinks to tables and helping prep our brunch and warm food.
- Serving gelato and looking after the cake counter.
- Keeping the café clean and tidy, and following our food hygiene and allergen procedures.
- Helping with deliveries, stock rotation and opening and closing checks.
Training
College attendance at Yeovil College will be one morning a week throughout the apprenticeship.
Training provider: YEOVIL COLLEGE
What you come out with
We're a small, growing independent business (including our mobile coffee cart launching in 2027). For the right person there's the chance of a permanent role once the apprenticeship is complete, with progression towards senior barista or shift supervisor.
What they are looking for
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
- Creative
- Initiative
- Patience
- Physical fitness
Qualifications
- Essential · GCSE English 9 – 4 / A* - C
- Essential · GCSE Maths 9 – 4 / A* - C
- Desired · Level 2 Certificate Food Hygiene Certificate
Things to consider
A genuine interest in coffee, food and hospitality; happy to work weekends.
The employer
The Kaffee is an independent, family-run speciality coffee shop on Gillingham high street, opened in 2024. We're known for great coffee and brunch, with daily gelato, warm food and Friday cocktails, all served with a warm, unpretentious welcome. We're a small, friendly team and we love teaching people the craft.
If you're enthusiastic, love working with people and want to learn proper coffee, we'd love to hear from you.
Workplace
- THE OLD LIBRARY, STATION ROAD, GILLINGHAM, SP8 4PY