Level 2 · IntermediateSales, marketing and procurement
Customer Service Assistant Apprenticeship - Lyng Pharmacy
Lyng Pharmacy · West Midlands, B70 7RW
Customer service practitioner (level 2)
Lyng Pharmacy are seeking a motivated and enthusiastic Customer Service Apprentice to join their pharmacy team. This role will involve a variety of customer service duties, providing essential support to operations while also interacting with patients.
The work
- Front of house, working on the counter
- Interacting with patients/ customers
- Issue prescriptions
- Dealing with queries/ complaints
- Contacting doctors
- Calls, emails
- Till work
- Stock check
Training
- Customer Service Practitioner Level 2 Apprenticeship Standard
- Functional Skills maths/ English if required
- No day release- apprenticeship completed within the working environment
Training provider: STAFF SELECT LTD
What you come out with
- Possibility for the right candidate to grow and further develop within the business
What they are looking for
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Qualifications
- Essential · GCSE English 4
- Essential · GCSE Maths 4
Things to consider
Must be flexible to work on a rota available for both shift patterns.
The employer
Lyng Pharmacy is a well established pharmacy located in West Bromwich providing a full range of NHS and Private pharmacy services to the local community.
Workplace
- 1 Lyng Lane, West Bromwich, West Midlands, B70 7RW