Administration Assistant Apprenticeship Level 2

Production Office Administrator - Key Responsibilities: 

• Provide administrative support to the production team, ensuring smooth day-to-day operations.
• Maintain accurate records of production schedules, stock levels, and order processing.
• Liaise with suppliers, customers, and internal departments to manage orders and deliveries efficiently.
• Assist in quality control by ensuring all documentation aligns with company standards and industry regulations.
• Handle incoming inquiries and provide excellent customer service support where needed.
• General administrative duties such as data entry, filing, and updating systems.

Sales Office Administrator -

Key Responsibilities: 

• Proactively manage and grow sales (NO cold calls involved)
• Build strong relationships with new and existing customers.
• Identify customer needs and recommend appropriate window/door solutions – once fully trained.
• Prepare quotes and follow up on enquiries.
• Maintain accurate records of customer interactions using our in-house system (Full training provided).
• Collaborate with internal departments (transport & production) to ensure smooth order processing and delivery.

STANDARD & LEVEL 

The successful candidate will work towards completing the Level 2 Administration Assistant Standard from the Institute for Apprenticeships & Technical Education. Delivered by Blackpool and The Fylde College offering expert tuition and exceptional facilities

The opportunity to develop valuable business administration skills and progression within the company.

What We Offer:

• Full training and ongoing support.
• Hands-on experience in a busy office environment.
• The opportunity to develop valuable business administration skills and progress within the company.
• This is an excellent opportunity for someone looking to build a career in administration while gaining experience in both customer-facing and operational business functions.

AWS Group is one of the leading windows and doors manufacturers in the UK. Our customers vary from individuals, to sole traders and huge developers across the UK.