Customer Service Apprentice
NATIONAL NUMBERS LTD · Billingham, TS23 4HN
Customer service practitioner (level 2)
We are looking for a highly motivated apprentice to join our team and support the sales team. Each of our Sales Executives are pivotal to achieving that goal. They are the voice of National Numbers and are essential to providing the excellent level of service that National Numbers prides itself on.
The work
- Handling warm phone, webchat and email enquiries from customers who have already shown interest.
- Negotiating both the purchasing and selling of private number plates.
- Accurately record and log interactions with customers.
- Assisting with valuations.
- Building and maintaining professional relationships with customers and vendors.
Training
Level 2 Customer Service Practitioner
Functional skills maths and English, if required
Training provider: THE EDUCATION TRAINING COLLECTIVE
What you come out with
Possible opportunity for a full time role following completion of apprenticeship.
What they are looking for
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Team working
- Positive and friendly
Qualifications
- Desired · GCSE English (Grade A*-C/9-4)
- Desired · GCSE Maths (Grade A*-C/9-4)
Pay extras and benefits
- Full training provided.
- Free on-site parking.
- Warm inbound leads only – no cold calling.
- Uncapped commission scheme.
£16,640 a year
The employer
For over 45 years, National Numbers has been one of the market-leading companies in the private number plate sector. With a database of over 80 million registrations, our goal is to find the perfect registration for every customer.
Each of our Sales Executives are pivotal to achieving that goal. They are the voice of National Numbers and are essential to providing the excellent level of service that National Numbers prides itself on.
Workplace
- National Numbers 21 Manor Way Belasis Hall Technology Park, Billingham, TS23 4HN