Apprentice Dental Receptionist
King Street Dental Care · South Yorkshire, DN8 5AU
Customer service practitioner (level 2)
Do you want to work in healthcare and make a difference? Train as an Apprentice Dental Receptionist and begin your pathway to a professional dental career while supporting patients at the heart of the practice.
The work
This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training. You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice.
Key duties may include:
- Greeting patients and welcoming them into the practice
- Managing appointment bookings and diary systems
- Handling patient enquiries both in person and over the phone
- Processing payments and maintaining accurate patient records
- Supporting the dental team with administrative tasks
- Ensuring a positive patient experience from arrival to departure
- Maintaining confidentiality and professionalism at all times
Training
Provided by Tempdent:
- Level 2 Customer Service Practitioner Apprenticeship
- Dental Receptionist specific training
- Functional Skills (if applicable)
- Flexible online delivery model
- Induction and regular progress support
Training provider: TEMP DENT DENTAL AGENCY LIMITED
What you come out with
Possibility of a full time role after the completion of the Apprenticeship and progression within the practice.
What they are looking for
- Administrative Skills
- Attention to Detail
- Customer Care Skills
- Initative
- IT Skills
- Non judgemental
- Organisational Skills
- Problem Solving Skills
- Teamworking
- Communication Skills
- Professionalism
- Telephone Skills
- Time Management
Qualifications
- Desired · GCSE Maths 4
- Desired · GCSE English 4
The employer
This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.
Workplace
- 37 King Street, Doncaster, South Yorkshire, England, DN8 5AU